Product 02 of 2
Answer every customer enquiry in seconds.
AISE is an inbound AI messaging agent. It replies to customer messages on seven channels, at any hour, in more than 40 languages, and books appointments during the conversation.
This is the inbound leak.
A customer sees your ad and messages you on WhatsApp at 9pm. Your staff replies at 9.40 the next morning.
In between, that customer asked two or three other companies the same question. One of them replied that night. By the time you got back to them, they had already decided.
What it costs you
You paid for that enquiry twice.
Once to generate it, and again in the sale you lost. The second cost never appears on an invoice, so it can carry on for years without anyone noticing.
Nothing in your accounts is labelled lost because we replied too late. The enquiry simply does not convert, so the campaign gets blamed and the ad budget gets cut.
Enquiries do not arrive during office hours
Customers message in the evening, at the weekend and on public holidays. If your team starts at 9am, that is more than two thirds of the week with nobody answering.
The first good answer usually wins the sale
Your pricing, your reviews and your ads matter less than being the first reply in the customer's phone.
Your competitors are closing this gap now
Customer expectations are changing. Businesses that respond instantly are gaining an advantage, while those relying only on office hours risk losing enquiries.
AISE
A customer messages at 9:47pm. AISE books the appointment before 9:48pm.
AISE answers immediately, switches language with the customer and books the appointment. Your staff does not need to be online.
What AISE does with your enquiries.
Seven channels answered from one place, at any hour, in the language the customer used.
Where it answers
- Telegram
- Zalo
- Facebook Messenger
- Tawk.to
- Live chat on your own website
All answered from one place instead of seven separate inboxes.
How it handles them
- Replies in seconds, day or night
- Handles multiple conversations at the same time
- Answers in the language the customer used
- Follows a customer who switches language
- Books appointments during the conversation
- Transfers to your staff when needed
What you get
- Unlimited chats at the same time
- 5,000 conversations a month
- Your own Microsoft Azure instance
- Support 9am to 6pm, Singapore time
Customers get an answer while they are still deciding, in the language they wrote in. If a conversation needs human help, it is transferred to your staff with the full conversation history.
AISE or Aivobot?
They plug two different leaks. They are priced separately and bought separately. Start with the one that fixes the bigger problem.
Take AISE if enquiries are not being answered quickly enough
A customer messages you at 9pm and your staff replies the next morning. Six apps, six inboxes, and nobody watching all of them.
- Replies in seconds
- Works after office hours, weekends and public holidays
- Handles multiple conversations at the same time
- Covers seven messaging channels
Take Aivobot if leads are not being called quickly enough
Leads sit in a spreadsheet going cold while one person calls down the list, and you are thinking about hiring another caller.
- Calls your whole list immediately
- Qualifies prospects during the call
- Books appointments
- Answers when prospects call back
- Transfers qualified prospects to your team
Common questions about AISE.
Will customers know it is a bot?
We already reply quickly during office hours.
What happens when AISE cannot answer a customer?
Which messaging channels does AISE cover?
Can it handle several customers at the same time?
Can AISE book appointments and update our systems?
How does it learn about our business?
How long does setup take?
See what AISE would do with your enquiries.
Bring a recent WhatsApp conversation to a 20-minute demo, ideally one you replied to late. We will show you what AISE would have sent and when. If it is not suitable for your business, we will tell you.
We reply within one working day, Singapore time.